South Warwickshire NHS Foundation Trust (SWFT)

Since October 2019, MySense has been working with South Warwickshire NHS Foundation Trust (SWFT) to help people remain in their homes and retain their independence for longer. Through MySense, care staff are not only able to better support the individuals themselves but their family members as well.

Family members and loved ones are often the first ones to contact emergency services when they fear something is wrong. These well-meaning calls sometimes lead to unnecessary hospital visits which can put the individuals at risk.

The successful implementation of MySense at SWFT has led to an 80% reduction in hospital visits; a 58% reduction in GP appointments, a 53% reduction in 999 calls, 100% reduction in 111 calls and 43% reduction in unnecessary visits from community place based teams (PBT).

Glen Burley, Chief Executive at SWFT, says:

“It is great that we are able to work with MySense and their deployment partner SCC to develop technology that will enhance the care our clinicians can provide.”

Elaine Martin, Dementia Clinical Practitioner at the Trust, adds:

“These results are really promising. We can remotely monitor whether there are any indications of concern or changes in presentation, which helps inform our clinical decision making. We use the information from MySense to intervene early if there are any signs of deterioration and to ensure the right care and support is being offered at the right time.”

Awards nomination

SWFT and MySense have also been shortlisted for three awards at the Health Service Journal Value Awards 2021.

SWFT’s awards submission entitled ‘Living Well At Home With Dementia Using AI’ resulted in the trust’s work with MySense being shortlisted for the categories: Digital Clinical Transformation, Pilot Project of the Year and Primary Care or Community Service Redesign Initiative.

Commenting on the shortlist nominations Glen Burley said: ‘The work our community team have done to improve our dementia service is incredible. Working alongside industry partners, MySense and SCC, has enabled us to transform patient care.’

Read more about the HSJ nomination here